Restaurant managers are more stressed than ever to produce real results since the competition is higher than ever in practically all locations from around the world. Fortunately, there are always things that can be done in order to improve results. If you want to be a highly successful restaurant manager, Boris Blanche shares some advice to take into account below.
Always Be Accountable
A huge responsibility for the capable and competent restaurant manager is to be completely accountable for personal and professional time. Basically, being in complete control of one’s schedule is something that is vital for future success. Unfortunately, most restaurant managers think they can remember absolutely everything about their upcoming schedule. This is not actually the case. Everyone can forget meetings.
If you want to be accountable, you need to find a way to control your schedule. The best thing that you can do these days is to embrace technology and use schedule apps. They can control you to easily record all meetings you will have, birthdays or practically anything you want.
Always Lead By Example
Leading by example is always really important. If something falls on the ground, you should pick it up. You want to dress the part. This means you have to be groomed, clean and sharp. Never yell and make sure that you do not embarrass people publicly. People will keep their eyes on you, no matter what you do. You have to hold yourself to the highest possible standard, set the pace and keep the high standards you respect.
Remember that modern leaders do not tell people what they should do. They also do that and lead them. The mentality that should be created needs to be based on a side by side working environment.
Lead People Towards A Goal
All restaurant managers need to have goals. In some cases the goal is to get more clients. This is actually quite common. In others it is to improve the reputation of the restaurant. No matter what the goal is, it is important to choose one that is truly attainable. Then, you have to lead the staff members towards that goal.
Staff managers have to know where they are going and what should be done. Successful restaurant managers always articulate roles, standards, goals, benchmarks and the key achievements that are needed. Also, they keep people informed about progress, which is really important to keep people on track and motivated at all times.
While many people think managers do not actually communicate much with the rest of the team, highly successful managers will tell you that this is just a small part of the needed communication. You have to be sure that you always listen to staff members and that you are really good at communicating. Believe it or not, communication is quite complicated. The best restaurant managers are those that have the ability to listen closely, clearly communicate and never tolerate rumors. Also, remember that a little empathy will go a long way in making people actually talk to you about work, goals, fears and aspirations.